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HP Recommended
HP OfficeJet Pro 9025 All-in-One Printer
Microsoft Windows 11

When I print with the document feeder the page comes out with a line on it.

How can i clean it?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@BWhite413 

 

Welcome to the HP Community Forum.

 

I have this model -- really nice printer -- it does like (very much) to be clean and tidy.

 

Start

If the dirt is on the outside..

Use a flashlight (torch in the UK); shine the light at an angle along the glass.

Clean, clean, clean the glass panel(s)

AND

Use a tiny brush to sweep all along the edges of the glass.

Clean the white cover sections above ADF and Glass (flatbed).

 

Automatic document feeder does not pick paper or feeds too many sheets

Steps 1 - 2

 

Clean the printer ADF and the flatbed (glass) -- and the printer rollers inside of the printer, too.

Paper Jam Error

 

 

Next,

Make sure the printer is ready to print properly - clean and aligned, good cartridges, and the like.

You might have to clean the print head more than once...

Black Ink Not Printing, Other Print Quality Issues

 

 

========================================

References / Resources

 

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 9025 All-in-One Printer 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@BWhite413 

 

Welcome to the HP Community Forum.

 

I have this model -- really nice printer -- it does like (very much) to be clean and tidy.

 

Start

If the dirt is on the outside..

Use a flashlight (torch in the UK); shine the light at an angle along the glass.

Clean, clean, clean the glass panel(s)

AND

Use a tiny brush to sweep all along the edges of the glass.

Clean the white cover sections above ADF and Glass (flatbed).

 

Automatic document feeder does not pick paper or feeds too many sheets

Steps 1 - 2

 

Clean the printer ADF and the flatbed (glass) -- and the printer rollers inside of the printer, too.

Paper Jam Error

 

 

Next,

Make sure the printer is ready to print properly - clean and aligned, good cartridges, and the like.

You might have to clean the print head more than once...

Black Ink Not Printing, Other Print Quality Issues

 

 

========================================

References / Resources

 

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 9025 All-in-One Printer 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.