-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Re: When I print with the document feeder the page comes out...
Create an account on the HP Community to personalize your profile and ask a question
03-01-2023 10:41 AM
When I print with the document feeder the page comes out with a line on it.
How can i clean it?
Solved! Go to Solution.
Accepted Solutions
03-01-2023 11:14 AM
Welcome to the HP Community Forum.
I have this model -- really nice printer -- it does like (very much) to be clean and tidy.
Start
If the dirt is on the outside..
Use a flashlight (torch in the UK); shine the light at an angle along the glass.
Clean, clean, clean the glass panel(s)
AND
Use a tiny brush to sweep all along the edges of the glass.
Clean the white cover sections above ADF and Glass (flatbed).
Automatic document feeder does not pick paper or feeds too many sheets
Steps 1 - 2
Clean the printer ADF and the flatbed (glass) -- and the printer rollers inside of the printer, too.
Next,
Make sure the printer is ready to print properly - clean and aligned, good cartridges, and the like.
You might have to clean the print head more than once...
Black Ink Not Printing, Other Print Quality Issues
========================================
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP OfficeJet Pro 9025 All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
03-01-2023 11:14 AM
Welcome to the HP Community Forum.
I have this model -- really nice printer -- it does like (very much) to be clean and tidy.
Start
If the dirt is on the outside..
Use a flashlight (torch in the UK); shine the light at an angle along the glass.
Clean, clean, clean the glass panel(s)
AND
Use a tiny brush to sweep all along the edges of the glass.
Clean the white cover sections above ADF and Glass (flatbed).
Automatic document feeder does not pick paper or feeds too many sheets
Steps 1 - 2
Clean the printer ADF and the flatbed (glass) -- and the printer rollers inside of the printer, too.
Next,
Make sure the printer is ready to print properly - clean and aligned, good cartridges, and the like.
You might have to clean the print head more than once...
Black Ink Not Printing, Other Print Quality Issues
========================================
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP OfficeJet Pro 9025 All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"