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‎05-12-2022 07:58 AM

HP Recommended
Product: HP OfficeJet 5255 All-in-One Printer

Trying to clear a paper jam, need access to back paper door. I do not know how to open it. Please advise.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-13-2022 01:46 PM

HP Recommended

Open the area that you do to change ink.  Should be a panel in the back.  Pinch two clips and it comes out.  Just in back of the carriage path.

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4 REPLIES 4

‎05-13-2022 12:55 PM

HP Recommended

Don't think there is a rear door.  Remove the cassette tray.  Place printer on its side.  Inspect paper feed path. Open printer to gain access to inside of printer.  Remove rear blank off cover.  Inspect upper feed path.

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‎05-13-2022 01:44 PM

HP Recommended

Where and what is the rear blank off cover? Thanks for responding!

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‎05-13-2022 01:46 PM

HP Recommended

Open the area that you do to change ink.  Should be a panel in the back.  Pinch two clips and it comes out.  Just in back of the carriage path.

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‎05-13-2022 02:27 PM

HP Recommended

Thank you 😊 

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