Which tray should I use to print cardstock 216g with a HP Color LaserJet Pro MFP M479?

[mango_assassin]

Which tray should I use to print cardstock 216g with a HP Color LaserJet Pro MFP M479?

I can't get my printer to use either tray when I have the paper correctly loaded and registered. 

Ultimately, I would like to print double-sided but will gladly flip it manually just to get ONE item printed.

I'm so frustrated.

[Dragon-Fur]

@mango_assassin

Welcome to the HP English Community --

Card paper weight 216 gsm is not listed as supported.

Honestly, I do not know the model or whether it can be pushed to print the heavier paper.

If yes, at the least,

The printer control panel or Embedded Web Server (EWS) Tray and Paper settings must be set as best can be done for the paper size / type

AND

The job description must be set as best can be done for paper size , type.

HP Card / Index Paper is supported to 200gsm.

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Message Content References

HP Color LaserJet Pro M479 - User Guide

EWS - Tabs / Settings - Pages 85-87

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The following might be relevant to EWS and your printer

EWS > HP Document / How-to (Original Format)

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

Open your Browser > Type / enter the Printer IP address into URL / Address bar

EWS – Tray and Paper Management

Original EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model and EWS version Dependent:  Advanced section

Click Apply to save changes

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Specifications - Paper Size / Type / Weight

Media Size (facet)	Letter; A4; Legal; B5
Media Size, ADF	Letter; Legal; A4; custom sizes 102 x 152 to 216 x 356 mm
Media Size, Tray 1 (metric)	A4, A5, A6, B5 (JIS), B6 (JIS), 16K (195 x 270 mm, 184 x 260 mm, 197 x 273 mm), 10 x 15 cm, Oficio (216 x 340 mm), postcards (JIS single, JIS double), envelopes (DL, C5, B5)
Media Size, Tray 2 (metric)	A4, A5, A6, B5 (JIS), B6 (JIS), 16K (195 x 270 mm, 184 x 260 mm, 197 x 273 mm), 10 x 15 cm, Oficio (216 x 340 mm), postcards (JIS single, JIS double), envelopes (DL, C5, B5)
Media Size, Tray 3 (metric)	A4; A5; A6; B5 (JIS); B6 (JIS); 16K (195 x 270 mm, 184 x 260 mm, 197 x 273 mm); 10 x 15 cm; Oficio (216 x 340 mm); postcards (JIS single, JIS double)
Media Sizes Custom (imperial)	Tray 1: 3 x 5 to 8.5 x 14 in; Tray 2, optional Tray 3: 3.94 x 5.83 to 8.5 x 14 in
Media Sizes Custom (metric)	Tray 1: 76 x 127 to 216 x 356 mm; Tray 2, optional Tray 3: 100 x 148 to 216 x 356 mm
Media Type and Capacity ADF	Sheets: 50 uncurled
Media Type and Capacity Tray 1	Sheets: 50; envelopes: 5
Media Type and Capacity Tray 2	Sheets: 250; envelopes: 10
Media Type and Capacity Tray 3	Sheets: 550
Media Types	Paper (bond, brochure, colored, glossy, letterhead, photo, plain, preprinted, prepunched, recycled, rough), postcards, labels, envelopes
Media Weights Supported, ADF (imperial)	16 to 32 lb
Media Weights Supported, ADF (metric)	60 to 120 g/m²
Media Weights Supported, By Paper Path (Imperial)	Tray 1: 16 to 47 lb bond (up to 52 lb with HP Color laser glossy photo papers); Tray 2: 16 to 43 lb bond (up to 47 lb with postcards, up to 52 lb with HP Color laser glossy photo papers); optional Tray 3: 16 to 43 lb bond (up to 47 lb with postcards, up to 40 lb with HP Color laser glossy photo papers); Automatic duplexer: 16 to 43 lb bond
Media Weights Supported, By Paper Path (metric)	Tray 1: 60 to 176 g/m² (up to 200 g/m² with postcards and HP Color laser glossy photo papers); Tray 2: 60 to 163 g/m² (up to 176 g/m² with postcards, up to 200 g/m² HP Color laser glossy photo papers): optional Tray 3: 60 to 163 g/m² (up to 176 g/m² with postcards, up to 150 g/m² Glossy media); Automatic duplexer: 60 to 163 g/m²

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

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NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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