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Microsoft Windows 11

I have a Deskjet 4122e and, like others have commented, I have to press the Resume button to start every print job. I have checked all the settings and they are correct. It seems pointless having a network printer in another room only to have to go to it and press buttons to get it to work properly. 

1 REPLY 1
HP Recommended

Hi @JohnThompson1,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

If you're experiencing issues with your HP Deskjet 4122e where you need to press the Resume button for every print job, there are a few troubleshooting steps you can try to resolve the issue. Here are some suggestions.

 

  • Update Firmware/Drivers: Ensure that your printer's firmware and drivers are up to date. Visit the HP website and download the latest firmware and drivers for your printer model.
  • Check Power Settings: Make sure that the printer is not going into sleep mode or power-saving mode, which may cause it to require manual intervention before starting a print job. Adjust the power settings on the printer if needed.
  • Printer Queue Issues: Clear the print queue on your computer to ensure that there are no pending or stuck print jobs. Sometimes, a queued print job can cause issues.
  • Network Connection: Ensure that your printer is properly connected to the network. If there are connectivity issues, it might lead to delays in processing print jobs.
  • Paper and Ink Levels: Make sure that there is enough paper in the tray and sufficient ink in the cartridges. Sometimes, printers may pause if they detect low levels of paper or ink.
  • Reset Printer: Try turning off the printer, unplugging it from the power source, and waiting for a few minutes before plugging it back in and turning it on again. This can help reset the printer and clear any temporary issues.
  • Check for Firmware Updates: Ensure that your printer's firmware is up to date. Manufacturers often release firmware updates to address issues and improve performance.

 

I hope this helps. 


Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.