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HP Recommended
inkjet7640
Microsoft Windows 11

Attempting to print a wedding invitation on my inklet7640 using card stock paper.  the printer jams up repeatedly.  what is the paper limitations for my 7640?  I have been unable to find any documents that state the paper limitations for the inkjet7640.  Thanks.  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@slsmfs 

 

Welcome to the HP Community --

 

This printer is not ideally suited to printing on card paper. 

 

Dragon Opinion

After all is said and done, if you have a choice, have the invitations printed by a friend who has a printer that is up to the task or have the invitation document printed professionally.

 

The "card" paper type is mentioned in one resource but the card paper type and its weight are not included in the printer specifications document.

 

You might be able to print on the very lightest weight Index Card paper (though selecting the paper type might prove difficult). 

 

Using Windows and having installed the Full Feature Software provides access to the printer features.

 

If the printer is on the network,

Use the Embedded Web Server (EWS) to check / Adjust the Paper Size & Type - Tray and Paper

 

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

 

EWS – Browser – Tray and Paper Management

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model Dependent:  Advanced section

Click Apply to save changes

 

Tray and Paper – Paper Size / Paper Type / Paper Weight

 

Reminder

HP Smart Mobile requires that paper size / type is adjusted before the content is opened to be printed.

 

Paper Size, Type, and Weight loaded in the printer tray must be supported for use in that tray.

 

EWS provides access and control to check / adjust Tray and Paper Settings.

 

Note

Depending on the printer model, the Printer Control Panel might (also) provide access to Paper Size / Type settings immediately after the paper is (re)loaded into the appropriate printer intake tray.

 

What? 

Paper Size, Type, and Weight must be appropriate for the tray in which that paper is to be used.

 

Depending on the printer model, Tray 1 might be used for Custom media. 

In this scenario, Tray 2 might only support Plain paper.

OR

If the "Custom Paper Tray" is Tray 2, then Tray 1 might only support Plain paper.

 

 

Printers that include a Photo Tray generally place limitations on the size and type of paper that the Photo Tray supports.  Example:  Depending on the printer model, the Photo Tray might support only 4x6 inch photo paper.

 

-------------------------    ---------------------------------

 

If you are willing to do so, you can create a document the size and shape of a supported photo paper size.  Snip a picture of the completed "document" > save the snip as a .jpg file > Print the image file onto your photo paper.

 

That would likely work and the cost is only that of your time and the photo paper.

 

The printer's name and website support home:

HP ENVY 7640 e-All-in-One Printer series 

 

Category Product Information > Select topic Specifications

 

The specification document:

HP ENVY 7640 e-All-in-One Printer Specifications

 

and

Media Size (facet)Letter; A4; Legal; B5
Media Sizes Custom (imperial)3.85 x 8.5 to 5 x 14 in
Media Sizes Custom (metric)97.79 x 215 to 127 x 355 mm
Media TypesPaper (plain, inkjet, photo), envelopes, transparencies, labels, cards, the HP premium media, iron-on transfers, borderless media
Media Weight Recommended (imperial)18 to 22 lb
Media Weight Recommended (metric)70 to 90 g/m²
Media Weights Supported, By Paper Path (Imperial)16 to 72 lb
Media Weights Supported, By Paper Path (metric)Tray 1: A4: 75 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP Photo Paper: up to 250 g/m²; HP 10 x 15 cm photo paper: up to 250 g/m²

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY 7640 e-All-in-One Printer series 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@slsmfs 

 

Welcome to the HP Community --

 

This printer is not ideally suited to printing on card paper. 

 

Dragon Opinion

After all is said and done, if you have a choice, have the invitations printed by a friend who has a printer that is up to the task or have the invitation document printed professionally.

 

The "card" paper type is mentioned in one resource but the card paper type and its weight are not included in the printer specifications document.

 

You might be able to print on the very lightest weight Index Card paper (though selecting the paper type might prove difficult). 

 

Using Windows and having installed the Full Feature Software provides access to the printer features.

 

If the printer is on the network,

Use the Embedded Web Server (EWS) to check / Adjust the Paper Size & Type - Tray and Paper

 

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

 

EWS – Browser – Tray and Paper Management

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model Dependent:  Advanced section

Click Apply to save changes

 

Tray and Paper – Paper Size / Paper Type / Paper Weight

 

Reminder

HP Smart Mobile requires that paper size / type is adjusted before the content is opened to be printed.

 

Paper Size, Type, and Weight loaded in the printer tray must be supported for use in that tray.

 

EWS provides access and control to check / adjust Tray and Paper Settings.

 

Note

Depending on the printer model, the Printer Control Panel might (also) provide access to Paper Size / Type settings immediately after the paper is (re)loaded into the appropriate printer intake tray.

 

What? 

Paper Size, Type, and Weight must be appropriate for the tray in which that paper is to be used.

 

Depending on the printer model, Tray 1 might be used for Custom media. 

In this scenario, Tray 2 might only support Plain paper.

OR

If the "Custom Paper Tray" is Tray 2, then Tray 1 might only support Plain paper.

 

 

Printers that include a Photo Tray generally place limitations on the size and type of paper that the Photo Tray supports.  Example:  Depending on the printer model, the Photo Tray might support only 4x6 inch photo paper.

 

-------------------------    ---------------------------------

 

If you are willing to do so, you can create a document the size and shape of a supported photo paper size.  Snip a picture of the completed "document" > save the snip as a .jpg file > Print the image file onto your photo paper.

 

That would likely work and the cost is only that of your time and the photo paper.

 

The printer's name and website support home:

HP ENVY 7640 e-All-in-One Printer series 

 

Category Product Information > Select topic Specifications

 

The specification document:

HP ENVY 7640 e-All-in-One Printer Specifications

 

and

Media Size (facet)Letter; A4; Legal; B5
Media Sizes Custom (imperial)3.85 x 8.5 to 5 x 14 in
Media Sizes Custom (metric)97.79 x 215 to 127 x 355 mm
Media TypesPaper (plain, inkjet, photo), envelopes, transparencies, labels, cards, the HP premium media, iron-on transfers, borderless media
Media Weight Recommended (imperial)18 to 22 lb
Media Weight Recommended (metric)70 to 90 g/m²
Media Weights Supported, By Paper Path (Imperial)16 to 72 lb
Media Weights Supported, By Paper Path (metric)Tray 1: A4: 75 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP Photo Paper: up to 250 g/m²; HP 10 x 15 cm photo paper: up to 250 g/m²

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY 7640 e-All-in-One Printer series 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.