• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
HP DeskJet 4155e All-in-One Printer
macOS 12.0 Monterey

my siamese kittens knocked the back holder off  i cant figure out how it goes back

1 REPLY 1
HP Recommended

Hi @puppy5475,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Reattaching the back paper holder on your HP DeskJet 4155e All-In-One Printer can be a bit tricky, but I can guide you through it. Here’s how to do it.

 

Locate the Slots and Tabs:

  • Examine the back of the printer and the paper holder. You should see slots on the printer and tabs on the paper holder that will fit into these slots.

Align the Paper Holder:

  • Hold the paper holder so that the tabs are aligned with the slots on the back of the printer.

Insert the Tabs:

  • Gently insert the tabs on the paper holder into the slots on the printer. You may need to tilt the paper holder slightly to get the tabs in properly.

Secure the Holder:

  • Once the tabs are in the slots, press down firmly but gently to ensure the holder is securely in place.

Check the Alignment:

  • Make sure the paper holder is aligned correctly and sits flush with the back of the printer. It should not be loose or wobbly.

 

If you’re still having trouble, here’s a more detailed step-by-step guide with images you can refer to:

 

  • Identify the correct orientation: Make sure the paper holder is facing the right way up. The smooth, flat side should be facing outward.
  • Locate the attachment points: Find the slots on the back of the printer where the paper holder will attach. These are usually near the top edge of the printer's back panel.
  • Align the holder: Hold the paper holder at a slight angle, aligning the tabs with the slots.
  • Insert and click: Gently insert the tabs into the slots and push until you hear or feel a click. This click indicates that the holder is securely in place.

 

If you encounter any resistance, double-check that the holder is aligned correctly and that no parts are being forced.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.