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difficulty printing card stock

HP Recommended
Laser Jet Enterprise 700 M775dn

We are trying to print the names of the office personnel on Christmas cards and it will not feed through. It says paper jammed. Is there a setting that can be used to help with this? 

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Likely, yes -

What and How:

HP LaserJet Enterprise 700 Color MFP M775 - User Guide


Paper Sizes - starting on Page 26

Paper Types - Page 30

Look for your paper type - check the supported weight range


Select Paper Types

Windows - Page 91

MacOS - Page 104



Embedded Web Server (EWS)

Starting on Page 208


Open your favorite browser > type / enter Printer IP address into URL / Address bar


HP Embedded Web Server Copy/Print tab - Page 210


Other considerations:

After the paper is loaded, make sure you set / check the Tray settings in EWS

The software / application you are using makes a difference in how you confirm / set the Media (paper type) and Paper Size.



Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP LaserJet Enterprise 700 color MFP M775 series 


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