feed issue

[hursitoglu]

Hi, I bought a hp 9010 printer 2 years ago from amazon. In the system, the printer's warranty seems to be over, but it was said that there is a 3-year international warranty on Amazon. My printer is not working right now, the problem is that the printer does not pick up paper even though there is paper. after a long time he tells me to put a paper on the tray. I left it in the fault information. there was no turning back. I want my problem to be fixed as soon as possible.

Case number:

Product Description: HP OfficeJet Pro 9010 All-in-One Printer

Product Number: 3UK83B

The problem is that the printer does not pick up paper even though there is paper. after a long time he tells me to put a paper on the tray.

[Betty0610]

@hursitoglu

Welcome to the HP Support Community.

Have you tried these steps?: https://support.hp.com/in-en/product/hp-officejet-pro-9010-all-in-one-printer-series/23903057/docume...

Let me know if this helps.

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