getting a white edge on one end when printing full size photos on HP 9018

[ruachcontent]

Hello! I am having issues with paper/printing alignment when printing 8.5 x 11 inch photos on  glossy photo paper. I keep getting a white edge at one end of the paper despite selecting borderless printing. Am printing from Adobe Elements 19. Have tried reloading the paper, updating the driver, etc. Would greatly appreciate help with fixing this problem.

[Dragon-Fur]

@ruachcontent 

Welcome to the HP Community --

It might be a case of the shape of the original photo not fitting the shape of the paper you are using.

Pixel size of the photo file determines the shape of the image and how it will fit on a given paper size.

This is not generally a problem for borderless printing as long as you are using an application or software that can force the shape of the photo onto the shape of the paper and then center the image.

HP Smart can do this with .jpg files.

The application might be worth a try if you cannot get the sizing correct in the other software.

The Windows version of the app will "crop" the image into the shape necessary to fit the borderless print size.

The mobile versions of the HP Smart app are slightly less robust but do include a borderless print option and / or can crop your photo into a "letter" size format.

Example - HP Smart - Windows - Simple Photo Print - 4x6 inch - Borderless

HP_Smart_Win_Print_Photo_4x6_All_3

Example - HP Smart - Mobile - Photo Print > Transform > Resize / Move

Select "Fill Page"

HP_Smart_Mobile_Image_Print_Resize-Move_9

=======================================

Excellent – includes article an aspect ratio calculator

Image Resize, Part 2 - Details of Cropping, Resampling, Scaling

And

Pixels to Print Size Calculator

Example – FYI only

Band_Tails_Pixel_Count_Print_Size_1

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP OfficeJet Pro 9018e All-in-One Printer  

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"