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AT111
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Message 1 of 3
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how do I open the back of my computer to fix paper jam as seems to have no tabs

HP Recommended
HP Officejet 7300/7400 HP ENVY 5000

HOW DO I  OPEN THE BACK OF MY COMPUTER TO FIND MY PAPER JAM.  THE BACK SEEMS TO HAVE NO TABS.

HP Officejet 7300/7400 series all i one

HP ENVY 5000

2 REPLIES 2
Repairatrooper
Level 13
Level 13
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Message 2 of 3
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HP Recommended

Many current inkjet products do not have a rear access door, access is gained through the top where you access the ink csrtridges. If you have not already, download the user guide from support.hp.com for details on removing jams.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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ShlomiL
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Message 3 of 3
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HP Recommended

Hi,

For the HP Officejet 7300/ 7400 printer, you may open its back access door as shown below:

https://support.hp.com/ee-en/document/c00219180

 

The HP Envy 5000 printer have a front door, the back input tray and a bottom door to clear a pepr jam, it have no back access door:

https://support.hp.com/in-en/document/c05547613

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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