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‎11-29-2020 09:16 AM

HP Recommended
Product: HP Officejet 7300/7400 HP ENVY 5000

HOW DO I  OPEN THE BACK OF MY COMPUTER TO FIND MY PAPER JAM.  THE BACK SEEMS TO HAVE NO TABS.

HP Officejet 7300/7400 series all i one

HP ENVY 5000

Category:
2 REPLIES 2

‎11-29-2020 09:29 AM

HP Recommended

Many current inkjet products do not have a rear access door, access is gained through the top where you access the ink csrtridges. If you have not already, download the user guide from support.hp.com for details on removing jams.

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‎11-29-2020 10:41 AM

HP Recommended

Hi,

For the HP Officejet 7300/ 7400 printer, you may open its back access door as shown below:

https://support.hp.com/ee-en/document/c00219180

 

The HP Envy 5000 printer have a front door, the back input tray and a bottom door to clear a pepr jam, it have no back access door:

https://support.hp.com/in-en/document/c05547613

 

Shlomi



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