• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
HP OfficeJet Pro 9018 All-in-One Printer
macOS 11.0 Big Sur

I  am  unable to reinstall the printing tray on my HP 9018 Printer. Please help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Bigfrog,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are trying to reinstall the printing tray on your HP OfficeJet Pro 9018 All-in-One Printer, follow these steps:
 

Steps to Install the Printing Tray:

Power Off the Printer:

  • First, ensure that your printer is powered off. Unplug it from the power source for safety before attempting to handle any parts.

Align the Tray:

  • Check that the output tray is positioned correctly. Ensure the tray is facing the right direction and isn't obstructed.
  • The output tray is the smaller tray at the front, and the input tray is the larger one where you load the paper.

Insert the Input Tray:

  • Slide the input tray back into the slot at the bottom of the printer. Make sure the tray is fully extended before inserting.
  • Guide the tray gently into the slot until it clicks into place.

Load Paper into the Tray:

  • Adjust the paper width guides on the tray to fit the size of your paper.
  • Load the paper stack (print side down) into the input tray, ensuring it’s aligned with the guides.

Push the Tray Completely In:

  • Push the tray into the printer until it locks into place. You should not feel resistance as you slide the tray in.

Power On the Printer:

  • Once the tray is properly installed, plug the printer back in and turn it on.

Test Printing:

  • Try printing a test page to ensure the printer recognizes the tray and the paper is properly loaded.

Refer to this document: HP OfficeJet Pro 9018 All-in-One Printer User manual 

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.

View solution in original post

1 REPLY 1
HP Recommended

Hi @Bigfrog,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are trying to reinstall the printing tray on your HP OfficeJet Pro 9018 All-in-One Printer, follow these steps:
 

Steps to Install the Printing Tray:

Power Off the Printer:

  • First, ensure that your printer is powered off. Unplug it from the power source for safety before attempting to handle any parts.

Align the Tray:

  • Check that the output tray is positioned correctly. Ensure the tray is facing the right direction and isn't obstructed.
  • The output tray is the smaller tray at the front, and the input tray is the larger one where you load the paper.

Insert the Input Tray:

  • Slide the input tray back into the slot at the bottom of the printer. Make sure the tray is fully extended before inserting.
  • Guide the tray gently into the slot until it clicks into place.

Load Paper into the Tray:

  • Adjust the paper width guides on the tray to fit the size of your paper.
  • Load the paper stack (print side down) into the input tray, ensuring it’s aligned with the guides.

Push the Tray Completely In:

  • Push the tray into the printer until it locks into place. You should not feel resistance as you slide the tray in.

Power On the Printer:

  • Once the tray is properly installed, plug the printer back in and turn it on.

Test Printing:

  • Try printing a test page to ensure the printer recognizes the tray and the paper is properly loaded.

Refer to this document: HP OfficeJet Pro 9018 All-in-One Printer User manual 

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.