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hp 3050 printer says open output tray but it's open and it still won't print

HP Recommended
HP 3050
Microsoft Windows 10 (64-bit)

I HAVE A HP 3050 PRINTER AND A ERROR MESSAGE SAYING TO OPEN OUTPUT TRAY AND PRESS OK ? THE DOOR IS ALREADY OPEN AND I STILL GET THIS MESSAGE ? I NEED HELP !

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@zrock55

 

Welcome to the HP Support Community.

 

Let's try to reset the Printer here:

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

 

Try a firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 

 

 


I am an HP Employee

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