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yoloyaya
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hp envy pro 6400 all-in-one printer How to close tray extender?

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hp envy pro 6400 all-in-one printer
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Please help my hp envy pro 6400 all-in-one printer tray extender does not close what do I do?!! The extender does not want to close and. I don’t want to force it I’m afraid I’ll break it. Is there a specific way on how to close it 

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Kumar0307
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@yoloyaya, Welcome to the HP Support Community!

 

Ideally, the tray extender pops-out automatically to hold the papers in the output tray. However, you will have to manually close it once the job is done.

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Check for any damages or obstructions in the path and clear the same.

Push it in till it snaps into its place.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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