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08-25-2022 01:58 PM - last edited on 08-25-2022 02:06 PM by RodrigoB
My HP M281cdw is rarely used and is jamming when the paper is just about 3/4 out into the output tray. I have to open the back to have the error go away. There are no obstructions in the path and there is no obstruction in the back door area. I only print on letter sized paper and I have made sure the settings reflect this. I also don't have issues with the quality. Any suggestions?
08-25-2022 03:11 PM
Does this happen on multipage jobs only or all print jobs? A mispick can cause the printer to stop leaving a page stuck as per your situation. May be a bad or sticker sensor such as a fuser exit sensor but these are a little challenging to track down. Do you have the same jamming issue if you print from the MP tray?
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
08-25-2022 03:21 PM
It happens on all print jobs. We also tried making a copy from the adf & printing a demo page and usage page with the same issue. I noticed when the page is coming out and I gently tug on the paper it will make its way out completely with no jam error.
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