• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
Do you need to install your printer? Click here for tips and tricks!
Locked

‎09-19-2021 02:42 AM

HP Recommended
Product: HP laserjet P4015
Operating System: Microsoft Windows 7 (32-bit)

I need help with my printer hp p4015. It's printing very slowly. I have tried all suggestions from the virtual assistance on the hp website. I have (un)stalled drives and firmware. I have literarily done everything I was told to do. the printer keeps printing very slowly. Please help me.

Category:
2 REPLIES 2

‎09-19-2021 10:31 AM

HP Recommended

Are the internal pages from the printers menu printed slowly?

If yes restore the printer to factory defaults.

 

 




My profile on LinkedIn

Was this reply helpful? Yes No

‎09-19-2021 11:39 AM

HP Recommended

There were issues early in the life of these printers related to fusers and firmware that would result in the fuser having trouble maintaining temperature. That was long ago but if you have never updated the firmware then it is possible that is what you are experiencing. Typical behavior is that the printer will cycle for quite a while, feed one page and then go back to cycling for up to a minute and then print the next page. Unfortunately, in most cases just updating the firmware will not resolve the issue, you will also have to install a new fuser unit.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.