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HP Recommended
HP laserjet P4015
Microsoft Windows 7 (32-bit)

I need help with my printer hp p4015. It's printing very slowly. I have tried all suggestions from the virtual assistance on the hp website. I have (un)stalled drives and firmware. I have literarily done everything I was told to do. the printer keeps printing very slowly. Please help me.

2 REPLIES 2
HP Recommended

Are the internal pages from the printers menu printed slowly?

If yes restore the printer to factory defaults.

 

 




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HP Recommended

There were issues early in the life of these printers related to fusers and firmware that would result in the fuser having trouble maintaining temperature. That was long ago but if you have never updated the firmware then it is possible that is what you are experiencing. Typical behavior is that the printer will cycle for quite a while, feed one page and then go back to cycling for up to a minute and then print the next page. Unfortunately, in most cases just updating the firmware will not resolve the issue, you will also have to install a new fuser unit.

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