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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- i have a hp smart think tank 585 , i have bought it 5 days a...

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05-23-2025 02:41 AM
the printer stops mid printing and starts printing plain pages it barely prints 10-15 pages , it shows on the laptop that the process is still happening but i have tried and waited 30 min it does not even move a single bit.
05-23-2025 10:44 AM
Welcome to the HP English Community --
Printer memory on this model is only 64MB.
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If you are depending on Wireless as a connection type, this can further impact how -- and whether -- (larger) tasks complete.
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Finally, if the device (computer, tablet, phone) used to submit the direct the print job is resource-poor or simply too busy completing other tasks, print jobs can "wander away" and disconnect from their process.
If the network is very busy, everything slows down -- those tasks requiring a constant / stable connections might fail to complete.
Close not-print related tasks, windows, programs.
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Suggestions
There is naught you can do about the printer memory -- that is a hardware limitation.
Reduce the load on the network -- reduce loads from other devices / tasks.
Assign the printer its own static / manual IP address to improve stability.
Reminder
The printer only supports 2.4GHz connection.
On the router, if supported, set the printer to only connect to the SSID named network for the frequency it can use.
On the computer, break large jobs into smaller pieces --
Use Page Range to print pages -
When the first job is complete, submit a job to print the next group of pages.
Most applications / software supports a Page Range option.
Example - HP Smart - Simple PDF Print
HP_Smart_Win_PDF_Print_11
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Message Content References
User Guide – HP Smart Tank 520, 540, 580-590 Series
Technology Tips Video Gallery from our HP Expert greenturtle
Technology Tips YouTube Video Help for Printers
Example - Videos - Printing
HP Smart Tank 5101|520| 540| 580| 585| Printer: Manual Duplex or 2-sided print using Windows driver
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
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HP Smart Tank 585 All-in-One Printer
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