jam detection sensor

LoisHigg · ‎06-20-2025

My printer keeps sending me an error message that there is a jam in the rear door, when in fact there is no jam. I think it might be the jam detection sensor, but don't know for sure and don't know how to fix this.

Repairatrooper · ‎06-20-2025

Printer model?

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LoisHigg · ‎06-24-2025

Laserjet Pro 200 Color M251 PCL6

Repairatrooper · ‎06-24-2025

I hate this answer, based on the model, it is likely that there is a piece of paper wrapped around the fuser. The challenge is that it is pretty much impossible to see without actually taking the printer apart and removing the fuser.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

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