Create an account on the HP Community to personalize your profile and ask a question
03-09-2022 12:55 PM
Welcome to the HP Support Community.
I'd be happy to help.
Do the copies come out fine at normal speed?
Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Have a great day!
I am an HP Employee
Didn't find what you were looking for? Ask the community