olderinkjet printer 8600. need to replace receiving tray. new has different tabs.

[Calistoga2]

I ordered a new receiving paper tray.  When I looked at mine to remove, the release tabs are not user friendly.  The new tray may not snap into place.  Are older trays available?  

[Kuroi_Kenshi]

Hi @Calistoga2,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Verify Part Number: Ensure that the part number on the new tray matches the one recommended for your HP OfficeJet Pro 8600 model. Sometimes design changes or revisions can cause compatibility issues.

Correct Installation: Make sure that you are installing the tray correctly. Some paper trays need to be aligned and inserted at a specific angle to latch properly.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,