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HP Recommended
HP Officejet Pro 8620 e-All-in-One Printer

i have a paper jam error on my ADF, but can't get the error message to clear

1 REPLY 1
HP Recommended

Sometimes when removing the jam a bit of paper will get stuck in the paper path, or a flag will get stuck. About the only way to clear that is to floss the paper path with a bit of thin stiff cardboard (like a cereal box). Use a narrow strip about 2 inches wide and force it through the paper path in the normal direction of paper travel.

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