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spennie
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paper jam

HP Recommended
HP 4215 All in One Printer
Microsoft Windows 10 (32-bit)

I cleared a paper jam on my 4215 HP All in One Printer but the message persists and I cannot continue printing. Ideas?

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TEJ1602
HP Support Agent
HP Support Agent
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@spennie, Welcome to HP Support Community!

 

If you have already performed the steps from document A 'Paper Jam' Error Displays on the HP Officejet 4215 and 4250 All-in-One Printer Series and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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