paper selection stuck on "#10 Envelope"

[JerryH1]

HP ENVY inspire 7255e printer . paper selection will not change from "#10 Envelope"

[Dragon-Fur]

@JerryH1 

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Use the Embedded Web Server (EWS) to modify / change the Paper Size & Type - Tray and Paper

Tray and Paper settings are also available on the Printer Control Panel right after (re)loading the paper.

Tray and Paper settings are available from within the HP Smart application > Settings > Preferences > Tray and Paper

Reminder: 

HP Smart mobile requires that the Paper Size & Type be adjusted before the content is opened for print.

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

EWS – Browser – Tray and Paper Management

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

Select / Adjust settings for Paper Size / Type

Model Dependent:  Advanced section

Click Apply to save changes

General Example - Tray and Paper

EWS_7855_Preferences_Tray_and_Paper_Management_All_2

Load Paper

User Guide - HP ENVY Inspire 7200 Series - HP ENVY Inspire 7900 series

Starting on Page 12

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References / Resources

Technology tips envy inspire 7200e

HP Envy Inspire 7220e 7255e All In One printer How to print a 2 sided 4x6 photo or Duplex Photo

This tutorial shows how to print a 2-sided 4x6 inch photo on the HP Envy Inspire 7955e printer.

The HP Envy Inspire supports 5x5, 5x7, 4x6 Photo Duplex, 4x12 Panorama as well as Letter and A4 photo prints.

Example in the video uses supported HP Matte Photo Paper

 Product Specifications for the HP ENVY Inspire 7255e All-in-One Printer (1W2Y9A)

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP ENVY Inspire 7255e All-in-One Printer 

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