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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Does tray 2 operate to make copies or print reports from the control panel of the printer? If it does then the issue is likely a driver issue and is something I saw on some other models when running outdated versions of the HP Smart UPD driver. So if you can copy, uninstall your printer and reinstall.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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