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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- printer cartridge popped out with carriage stuck on right si...

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06-03-2022 01:32 PM
printer cartridges stuck on right side because one of the color cartridges popped out. can't access the cartridge to pop it back in. how can I take it apart so that the cartridge can be replaced and the carriage can move freely?
06-04-2022 12:01 AM
If the carriage is moving you can use a thin object ( like a screwdriver) and insert it to the right side to press popped cartridge so much you can move the carriage by hand freely to the left and insert the cartridge back in.
If the carriage is not moving you will need first to unlock it with a flat head screwdriver by rotating gear and then following the upper steps for moving the carriage by hand.