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printer roller issue with HP1320

HP Recommended
HP Lasrjet 1320
Microsoft Windows 10 (64-bit)

Paper is not being lifted by the printer. I suspect the roller is the issue. I looked at videos online to see how to replace it but need advice.   I want to make sure I knew how to remove and replace it before ordering a reaplacement.
I can lift the white side clips OK and move these to the side. The problem is I cannot get the roller out. The right side ridged part is loose and moves easily to the right, but the middle  black part doesn't move well. So I cannot move the whole roller far enough to the right to lift it out. I notice the middle part is flattened  at a point not completely round - is this its normal shape oor has it got misshapen? How do I free the roller? Any advice?



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These rollers are not round. I also note you state you cannot move the roller to the right. The roller should move to the left as this will disengage the drive notches on the roller from the drive shaft.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

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