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‎12-13-2020 03:13 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My HP ENVY 5660 says it is out of paper. Of course it is not.  I disconnected it to try a reboot but it still says out of paper.

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6 people had the same question
1 REPLY 1

‎12-24-2020 08:11 PM

HP Recommended

@Nell42, Welcome to HP Support Community!
 

If you have already performed the steps from the document 'Out of Paper' Displays and Printer Does Not Pick Paper and the issue persists, it could be a hardware failure.

 

Please reach out to HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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