printer says there is no paper when I try to print envelopes

[lirby]

Trying to print envelopes, and printer sounds like it is going to print, then I get a message to "load paper and select ok"

I have add more envelopes, removed them, etc. I have printed them hundreds of times, but now it wont print.

[Raj2111]

Hi @lirby 

Welcome to the HP support community.

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
 

Please try this :

This is how to load the envelopes;

I will provide the link of the Article where this information have been gathered from;

http://support.hp.com/us-en/document/c02890475

Here the steps for loading the envelopes on the Officejet pro 8600.

Grasp the handle on the front of the input tray, and then pull the tray towards you to open it.

Figure 12: Pull out the input tray

Slide the paper width guides out as far as possible.

NOTE:If you are loading larger-sized paper, pull out the tray extension to lengthen the tray.

Figure 13: Input tray extension

Insert the envelopes into the center of the tray with the envelope flap on the left and facing up. If the flap is on the short end of the envelope, insert the envelope into the center of the tray with the flap toward the product and facing up.

Figure 14: Load envelopes

Slide the paper width guides in to rest against the edges of the envelope. Make sure that the envelope is centered in the tray.

Push the tray into the product until it clicks into place.

Figure 15: Push in the input tray

Pull out the tray extender on the output tray.

Figure 16: Pull out the tray extender

This is the explanation on how to load envelopes into the 8600. Hope is helpful

Now let’s make sure that the envelopes use are supported by the printer,

This article will also provide you with envelopes support by this printers;

http://support.hp.com/us-en/document/c02858465

Is an important to properly load the envelopes as to use only envelopes supported by the printer.

you might spend countless hours trying to figure what is the problem without realizing that the issue is  the  envelope you are actually using is not supported.

Here is a list of the envelopes supported by the Officejet 8600

Paper type

Paper size

U.S. 10 envelope

105 x 241 mm (4.1 x 9.5 inches)

A2 envelope

111 x 146 mm (4.4 x 5.8 inches)

DL envelope

110 x 220 mm (4.3 x 8.7 inches)

C5 envelope

162 x 229 mm ( 6.4 x 9.0 inches)

C6 envelope

114 x 162 mm (4.5 x 6.4 inches)

Monarch envelope

98 x 191 mm (3.9 x 7.5 inches)

Card envelope

111 x 152 mm (4.4 x 6.0 inches)

Chou #3 envelope

120 x 235 mm (4.7 x 9.3 inches)

Chou #4 envelope

90 x 205 mm (3.5 x 8.1 inches)

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support