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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- printing on heavy card stock using HP4520 printer always jam...
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09-08-2023 04:38 PM
Welcome to the HP Community --
No rear feed.
Reference: User Guide
The paper size, type, and weight must be supported.
Printer must be clean and in good repair.
What? "Good repair" means that the printer is still able to handle supported paper types and weights.
Settings, including those in the printer control panel or EWS, must be correct and not conflict with the job settings.
Printer Specifications for HP DeskJet 4530, 4670, ENVY 4510, 4520, OfficeJet 4650 Printers
Section Paper Handling
Paper tray capacities
Location | Type | Weight | Capacity |
Input tray | Paper | 64 to 90 g/m2 (16 to 24 lb bond) | Up to 100 sheets of plain paper * HP ENVY 4510 printers* Up to 80 sheets of plain paper |
Up to 20 sheets (17 mm [0.67 inch] stacked) | |||
Photo paper | 280 gsm2 (66 lb bond) | ||
Labels | n/a | Up to 20 sheets (17 mm [0.67 inch] stacked) | |
Envelopes | 75 to 90 g/m2 (20 to 24 lb bond envelope) | Up to 5 sheets (17 mm [0.67 inch] stacked) | |
Cards | Up to 200 g/m2 (110 lb index) | Up to 20 cards (17 mm [0.67 inch] stacked) | |
Brochures | 180 gsm | Up to 65 sheets of 180 gsm HP Brochure and Flyer Paper Matte | |
Automatic document feeder *HP DeskJet 4670 and OfficeJet 4650 printers* | Paper | 60 to 75 g/m2 (16 to 20 lb bond) | Up to 35 sheets (15 mm [0.59 inch] stacked) |
Output tray | Paper | 64 to 90 g/m2 (16 to 24 lb bond) | Up to 25 sheets of plain paper |
Photo paper | n/a | Up to 10 sheets of photo paper | |
Labels | n/a | Up to 10 sheets | |
Envelopes | n/a | Up to 5 envelopes | |
Cards | n/a | Up to 10 cards |
EWS > HP Document / How-to
Use the HP printer Embedded Web Server (EWS)
EWS – Browser – Tray and Paper Management
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper (Management)
Select / Adjust settings for Paper Size / Type
Model Dependent: Advanced section
Click Apply to save changes
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
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HP ENVY 4520 All-in-One Printer series
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