says out of paper but is not

[jasajcj]

hp desk jet 3700 all in one printer 

says it is out of paper but it is not

[Raj_05]

Hi @jasajcj,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP DeskJet 3700 All-in-One Printer is saying it is out of paper but you have paper loaded, here are some troubleshooting steps to resolve the issue.

Check Paper Loading:

• Ensure the paper is properly aligned in the input tray.
• Make sure the paper is not curled, wrinkled, or too thick for the printer.
• Do not overload the tray with paper. Try using 10-25 sheets to see if the issue persists.

Paper Size and Type:

• Ensure the paper size and type settings in the print dialog match the paper loaded in the printer.

Clean the Paper Feed Rollers:

• Dust or debris on the paper rollers may cause feeding issues. Try cleaning the rollers:
  • Turn off the printer and disconnect it from the power source.
  • Locate the paper feed rollers inside the printer and clean them with a lint-free cloth lightly moistened with distilled water.
  • Allow the rollers to dry completely before reconnecting and powering the printer back on.

Reset the Printer:

• Unplug the printer from the power source while it is still on.
• Wait 60 seconds, then plug it back in and power it on. This can sometimes resolve communication glitches.

Update Firmware:

• Check for any firmware updates using the HP Smart app or HP’s support website.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support