scanner not accepting paper to scan oh hp deskjet 4155e

[jojorocks]

Can't get my HP deskjet 4155e to feed paper into scanner

[Dragon-Fur]

@jojorocks 

Welcome to the HP Community --

Check that the scan settings and the setup are appropriate for your device (computer, tablet, phone).

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

Check that the paper you are using is supported by the printer.

For example, if the paper is too thick or thin (weight) or is not a supported size / type, it won't feed through the ADF.

Note:  "HP Card" paper is type Index

Product Specifications for the HP DeskJet 4155e All-in-One Printer (26Q90A)

Paper Handling

Check that the printer ADF is clean and make sure supported paper can feed through the path.

Automatic document feeder does not pick paper or feeds too many sheets

References / Resources

 HP DeskJet 2700, DeskJet 4100, DeskJet 4800 printers - Blinking lights and error codes

User Guide - HP DeskJet Plus 4100e All-in-One Series

Video

 HP DeskJet Plus 4140 |4152 |4155 |4158 Printer: Scan 2-sided documents on HP Full solution software

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP DeskJet 4155e All-in-One Printer 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"