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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- scanner not accepting paper to scan oh hp deskjet 4155e

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07-19-2023 11:43 AM
Welcome to the HP Community --
Check that the scan settings and the setup are appropriate for your device (computer, tablet, phone).
HP Document - How to Scan
HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support
Check that the paper you are using is supported by the printer.
For example, if the paper is too thick or thin (weight) or is not a supported size / type, it won't feed through the ADF.
Note: "HP Card" paper is type Index
Product Specifications for the HP DeskJet 4155e All-in-One Printer (26Q90A)
Paper Handling
Check that the printer ADF is clean and make sure supported paper can feed through the path.
Automatic document feeder does not pick paper or feeds too many sheets
References / Resources
HP DeskJet 2700, DeskJet 4100, DeskJet 4800 printers - Blinking lights and error codes
User Guide - HP DeskJet Plus 4100e All-in-One Series
Video
HP DeskJet Plus 4140 |4152 |4155 |4158 Printer: Scan 2-sided documents on HP Full solution software
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HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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HP DeskJet 4155e All-in-One Printer
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People who own, use, and support HP devices.
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