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‎07-04-2024 06:32 PM

HP Recommended
Product: HP OfficeJet Pro 9015e All-in-One Printer
Operating System: Microsoft Windows 11

Single page documents are printing properly but they are not ejecting all the way out of the printer. And it does not happen all of the time.  I have to pull it out a few inches to free it.  I can hear the rollers turning when I do this.  What do I need to look at first?

I have not had any paper jams recently. Generally, it has been working normally.  This happens possibly 1 out of 8 times.

I have Win 11, latest revisions, no pending updates.

The last one which stuck was a Microsoft Word doc.

Thx Dave

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