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11-29-2021 03:54 PM
I have a lot of paperwork that needs to be scanned into my computer, but when I put it into the document feeder (~13 pages)
on the top, the paper doesn't get drawn in. I don't know how to fix this.
11-29-2021 04:07 PM
Please try the following Guide
You have to install printer software and driver first
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11-30-2021 07:46 AM
Thanks for your suggestion. I looked at the video link you sent, but that's not really the problem.
If I put paper into the feeder on top for scanning, the paper doesn't get drawn in to the feeder. I don't know how to fix
this, and I don't want to have to scan each page individually. There are 13 pages.
12-02-2021 08:57 AM
I spoke to a tech at HP who tried to help me fix this problem, and then he said that my printer/scanner/faxer was
broken and I should get a new one. Then we got cut off. Does someone know how I can move ahead with this
instead of living with one where I have to scan every page of a multipage document? It's a giant pain.
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