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‎12-19-2023 02:34 PM

HP Recommended
Product: M283 MFW
Operating System: Microsoft Windows 11

why my HP printer M283 MFP, keep asking me load colorlok@ paper, which i did load premier colorlok @?

 and was similar situation happens before and worked out by accidently printed well, then keep coming out note:  HP recommends color@lok paper for best result, but printer stop working 

1 REPLY 1

‎12-25-2023 02:35 PM

HP Recommended

In most cases this is caused by the printer driver. Just loading the color lok paper does not change any settings on the printer or the printer driver. The color lok message is most often caused by the defaults in the driver being set for color lok type paper while the settings on the printer are for plain or any type of paper.  On your computer, go to control panel and then right click on the "devices and printers" icon and select open from the drop down menu. Then right click on the icon for your printer and select "printer properties" from the drop down menu. Click on "printer preferences" and change the paper type to "plain"

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