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HP Recommended
HP Notebook-15- af 122 ur
Microsoft Windows 10 (64-bit)

64-разрядная операционная система, процессор x64 Windows10 версия 21H2 после установки для МФУ Samsung SCX-4220 отправляет на печать файл, но ничего не печатается.


драйвера
https://support.hp.com/ru-ru/drivers/selfservice/samsung-scx-4220-laser-multifunction-printer-series...

программа доктор принтер
https://support.hp.com/ru-ru/help/diagnostics?category=printing&issue=printer-setup

при нажатии после диагностики принтера «загрузить установщик»
снова открывается ссылка с драйверами
https://support.hp.com/ru-ru/drivers/selfservice/samsung-scx-4200-laser-multifunction-printer-series... 19135265

После установки драйверов по прежнему печать не работает.

При диагностике программы программой HP doctor сообщение, что не все драйвера установлены при этом.

Сканер работает через приложение сканера от Windows10.

 

2 REPLIES 2
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Hi



Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.



Regards,

I work on behalf of HP.
HP Recommended

Samsung SCX-4220 MFP does not print.
12/17/2021 09:13

Product: HP-15- Af 122 Ur Notebook
Operating System: Microsoft Windows 10 (64-Bit)
64-bit operating system, x64 processor Windows10 version 21H2 after installation for the Samsung SCX-4220 MFP prints a file, but nothing prints.


driver
https: //support.hp.com/en-us/drivers/selfservice/samsung-scx-4220-laser-multifunction-printer-series ...

program doctor printer
https://support.hp.com/ru-ru/help/diagnostics?category=printing&issue=printer-setup

when clicking "download installer" after diagnostics of the printer
link with drivers opens again
https: //support.hp.com/en-us/drivers/selfservice/samsung-scx-4200-laser-multifunction-printer-series ... 19135265

After installing the drivers, printing still does not work.

When HP doctor diagnoses it, it says that not all drivers are installed.

The scanner works through the Windows 10 scanner app.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.