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‎01-21-2021 02:08 AM

HP Recommended
Product: HP OfficeJet Pro
Operating System: Microsoft Windows 10 (64-bit)

The error code 0x80070005 is coming from the MS store when I want to try and download the HPSmart  app.
What can I do to solve this problem?

Category:
2 people had the same question
1 REPLY 1

‎01-25-2021 02:17 AM

HP Recommended

@VicPil, Welcome to the HP Support Community!

 

I understand you are not able to download the HP Smart app. The 0x80070005 error code is a Microsoft Store error that occurs when you are trying to download/update your apps. When an app can’t update due to permission issues, you may see this message.

 

Check for any pending Windows updates. Restart the PC.

Use the HP Smart app to print and scan from your Win 10 PC

Click here to download and know more about the app.

 

If the error persists, you will have to reset the MS Store. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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