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03-16-2022 01:32 PM
Im trying to reinstall my hp envy 6052 all in one printer. im at the dowload from 123.com. it started dowloading and apparently has stalled. what do i do to get this going again as i really need my printer.
many thanks
Just_Jenny
Solved! Go to Solution.
Accepted Solutions
03-17-2022 09:03 AM
Hi,
Thanks for using the HP Support Community.
Here's what we suggest:
1, Reset Wireless to defaults
https://www.youtube.com/watch?v=TWBAFvOJuGk
2. Setup using HP Smart app
https://www.youtube.com/watch?v=VANXW-gNHaI
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
03-17-2022 09:03 AM
Hi,
Thanks for using the HP Support Community.
Here's what we suggest:
1, Reset Wireless to defaults
https://www.youtube.com/watch?v=TWBAFvOJuGk
2. Setup using HP Smart app
https://www.youtube.com/watch?v=VANXW-gNHaI
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
03-20-2022 08:05 PM
Hi @Just_Jenny ,
Glad to hear that your issue is resolved and all is working well now.
Have a nice day!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"