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HP Recommended
Microsoft Windows 10 (64-bit)

Greetings,

Seems like I have the same issue, well described here.

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/192-168-223-1-username-and-password/m-p...

I have tried to make a query there, but it's getting ignored for some reason

 

To follow up, can you please also send me an instructions? my device model is HP Color Laser 150nw

Just for the sake of clarity,  I have tried to reset (20 sec for WiFi button) and print over Network configuration, I have WPS PIN Number, but still not able to login to HP Embedded Web Server. I suspect username is off (I have tried Admin/admin/Administrator etc)

2 REPLIES 2
HP Recommended

Is this how HP supports their clients? It's been a months now since i can't use the product properly and desperately trying to get an engagement from support.

HP Recommended

Hi @StpxD,

 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

I see that your HP Printer is not connecting to the wi-fi network.

 

Please follow the steps listed in the document below to connect using USB cable and then change it to wireless.

Step 1: Connect using USB cable:

Please follow the steps in this document to connect the printer using the USB cable.

 

Step 2: Change from a USB connection to wireless:

Please follow the steps in this document to change from a USB connection to a wireless network.

 

I hope this helps.

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.