• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP DeskJet Ink Advantage 2135 All-in-One Printer
macOS 12.0 Monterey

Trying to set up DeskJet Advantage 2135 to run with Mac OS Ventura. Printer is connected via USB. Downloaded and ran "HP Easy Start" per instructions. 

 

Error message: "We were not able to automatically locate and software options for this product. Please go to the HP Website and search fort product solutions there."

 

Any ideas? Thanks!

4 REPLIES 4
HP Recommended

Hi @nmjake 

 

1. First things first,  you must check the USB Cable 2.0 is fairly new and in good condition, and then connect your printer to your Mac computer.

 

2.  Second thing, download and install HP Printer drivers for MacOS from the next link:

https://updates.cdn-apple.com/2021/macos/071-46903-20211101-0BD2764A-901C-41BA-9573-C17B8FDC4D90/Hew...

 

3. Then go to Preferences > Printers then Add the printer, follow the steps from the next video:

https://www.youtube.com/watch?v=s_7N1D_mV8c&t=1s&ab_channel=AndroidTechPark

 

Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
Waiting for printer to become available Mac hp Big Sur, Waiting for printer to become available Mac HP 1510, Waiting for printer to become available Mac HP 2021, HP Officejet Pro 8600 Waiting for printer to become available Mac, Waiting for printer to become available CUPS.
HP Recommended

Thanks for trying, but the link you sent is broken. On Apple.com, latest HP printer driver download is for Monterey, not compatible with Ventura.

HP Recommended

Hi @nmjake ,

Ok, then try with the next link:

.,.,.,.,.

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

This is GUARANTEED to have any & all HP drivers. No sitting around typing endless terminal commands, just download, delete your current printer config, & when you add it back you will see that it no longer has the "standard" or "basic" drivers installed.

 

PS: thank me later

 

[content removed]

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.