3 months free ink ended received new ink but my printer won't sync up to instant ink

[Katdoh]

My 3 month free instant ink ended...New ink arrived but my printer stopped syncing and bow won't sync up

[A_Gayathri]

Hi @Katdoh,

Welcome to the HP Support Community

I understand you are facing an issue with your Instant Ink Account free 3-month trial. Not to worry I will help you to get a resolution to resolve the issue.

You may also refer to the document -- Enrolling in HP Instant Ink

Please update the payment information

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[Katdoh]

Thanks but my payment details were boy the issue..it was connectivity i had to be guided through disabling printer and setting up

Still issue with jamming and paper feed....

[A_Gayathri]

Hi @Katdoh,

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

To assist you better, I have sent out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.