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HP Recommended
HP Color LaserJet Pro MFP 3301fdw
Microsoft Windows 11

My 3301fdw cannot seem to update its firmware. Now, I have only used genuine HP cartridges so do not understand its issue.  Is there a way I can download the firmware via my computer and update the firmware that way?  IE it finds the printer via MAC address and updates that way?

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can try these steps:

 

1. Restore network defaults and reconnect the printer to the network again

2. Do the firmware update.

 

These resources will be useful:

Reset Wireless:

https://www.youtube.com/watch?v=z89Wp-Vi_5U

Update Firmware:

https://www.youtube.com/watch?v=ZcCvER6Opns

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPiaYiRDZNQzACdH1tR2RhOH

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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