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HP Recommended
3420e
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3420e

 

Setup Cartridges Error

 

Tried Resetting, one cartridge at a time. Still no luck.

 

As you can see in the photo the WiFi is working but the cartridge issue won't resolve itself....

 

Any ideas

 

Here is a screen shot and a photo of the errors.....

Screenshot_20230824_180006_HP Smart.jpg

20230824_180028.jpg

3 REPLIES 3
HP Recommended

Hi @Wanker123 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing cartridge issues with HP Printer.

 

You can perform the steps mentioned in this link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

HP Recommended

Tried that solution before I contacted you plus a hard reset by leaving it turned on and took out and unplugged the power cord for 60 seconds and plugged back in but still the same issue.

 

Is there any way of just using the printer with store bought cartridges without hooking the printer upto the Internet and HP Smart ect

HP Recommended

Hi @Wanker123 

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

I hope this helps.

Take care and have a good day.

 

 

Treeko

HP Support


I am an HP Employee

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