4100 printer

[Var5]

Message is

There was a error sending to printer. Please try again when try private pickup. Though can see my ot

[Raj_05]

Hi @Var5,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It looks like you're encountering an error with your HP DeskJet 4130e All-in-One Printer when trying to send a print job. Here’s a step-by-step approach to troubleshoot this issue.

Basic Troubleshooting

Restart Devices:

• Printer: Turn it off, wait a few seconds, then turn it back on.
• Computer/Device: Restart the computer or device you're printing from.
• Router: Restart the router to refresh the network connection.

Check Printer Status:

• Ensure the printer is connected to your network and is online. You can usually check this on the printer’s display panel or through the HP Smart app.

Update Printer Firmware:

• Check if there are any firmware updates available for your printer. You can usually find these on the HP support website.

Network and Connectivity

Verify Network Connection:

• Ensure that your printer is connected to the same Wi-Fi network as your computer or device.

Reconfigure Printer:

• Remove the printer from your list of available printers on your computer or device and then re-add it. This often resolves connection issues.

Check IP Address:

• Ensure the printer has a valid IP address. You can print a network configuration page from the printer’s settings to verify this.

Print Queue and Driver Issues

Clear Print Queue:

• On your computer, go to the "Devices and Printers" section (or "Printers & Scanners" in Windows 10/11) and clear any stuck print jobs in the queue.

Reinstall Printer Driver:

• Uninstall the current printer driver and then reinstall the latest driver from the HP website.

Error Messages

• “There was an error sending to printer”: This typically indicates a communication issue between your computer and the printer. Ensure all devices are on the same network and try printing again.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support