4650 story

[USER_2220203111]

4650 printer  hassle since day one.  USB cable would not show connected. Got a phone person at HP to cobble software that was the wrong model to make it work.  Says XP compatible on the box but the rep is going to tell you no it isnt.  So after while and for unknown reason HP Scan that actually worked with xp disappeared.  

Now I have this version 4,4 tool that wont open and cant find an older version to scan some documents.  No ethernet port but they put stupid 56k phone jacks after crying about xp being old???? DUHHH!! 

So i have a brick that wont print or scan via USB cable and the CD that came with it does not even have auto run i starrt to install Basic soft ware and that fails too but hey no reason needs to be given

Who has a version of doctor that is NOT 4.4  PLEASE?????"?????   Can t geta rep to tell me what hack software top use it was another hp model may be a 8300???          

[Kumar0307]

@assholle, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to scan. Are you using Win XP OS? Is it 32bit or 64bit?

Click here to download the HP Full-feature driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

Open the HP utility and try scanning.

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!