5102 HP WILL NOT PRINT A TARGET PAGE WITH A BARCODE

[DUMASS2013]

THE LAST 2 TIMES THAT I HAVE TRIED TO PRINT A PAGE FROM KOHL'S WEB PAGE OR A PAGE FROM TARGET WITH A BAR CODE

SO WE CAN RETURN ITEMS    5102  WILL NOT PRINT    USING WINDOWS 10

[Kuroi_Kenshi]

Hi @DUMASS2013,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

1. Ensure Correct Printer Selection: Make sure your HP 5102 printer is selected as the default printer.
   • Go to Settings -> Devices -> Printers & scanners.
   • Select your HP 5102 printer as the default.
2. Save As PDF: Instead of printing directly from the webpage, try saving the page as a PDF.
   • Open the webpage and select Print.
   • Choose Save as PDF from the printer selection dropdown.
   • Save the PDF to your computer.
3. Print PDF: Open the saved PDF file and try printing from a PDF reader like Adobe Acrobat Reader.
4. Check for Driver Updates: Ensure that your printer driver is up-to-date.
   • Visit the HP Support website and download the latest drivers for your HP 5102 printer.
   • Install the driver and restart your computer.
5. Head Cleaning: Sometimes, print head issues can cause print errors.
   • Use the printer software to run a print head cleaning cycle.
   • Navigate to Control Panel -> Devices and Printers.
   • Right-click on your HP 5102 printer and select Properties.
   • Find and run the maintenance options.
6. Try Different Browsers: Certain websites may not be fully compatible with your current browser.
   • Try printing from different web browsers like Google Chrome, Mozilla Firefox, or Microsoft Edge.
7. Check Ink/Toner Levels: Ensure that your printer has sufficient ink or toner to perform printing tasks.
   • Open the printer software and check the ink/toner levels.
   • Replace cartridges if necessary.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,