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HP Recommended
hp c5180
Microsoft Windows 10 (64-bit)

Hello, thank you for posting, can you help I have a smartphotos C5180 with an XPW2000 installation cd I would like to install on Windows 10 can you send me a link thank you for reading me cordially

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello, thank you for your quick and useful response, I expressed myself incorrectly, I reset my printer the connection cable supplying my control panel had a fault, since I reassembled the control screen asks me to return the serial number to configure the printer, but this is composed MY641D214RØ4MK, apart from scrolling the numbers and letters it does not exit Ø, the printer Serial number has been written.Press cancel to continue then after having canceled I find myself with the following message: enter serial number the printer is not configured, I applied do you have a solution?  It remains for me to send you my greetings of health and joy for you and your loved ones, friendships from France

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3 REPLIES 3
HP Recommended

Hi @HALF59 ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are looking for the HP Photosmart 5510 e-All-in-One Printer series - B111 Windows 10 drivers. Not to worry I will help you to get a resolution to resolve the issue.



 

Refer to this document: Software and Drivers for HP Photosmart C5180 All-in-One Printer

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

Take care and have a good day.
Gaya1239 – HP Support.
HP Recommended

Hello, thank you for your quick and useful response, I expressed myself incorrectly, I reset my printer the connection cable supplying my control panel had a fault, since I reassembled the control screen asks me to return the serial number to configure the printer, but this is composed MY641D214RØ4MK, apart from scrolling the numbers and letters it does not exit Ø, the printer Serial number has been written.Press cancel to continue then after having canceled I find myself with the following message: enter serial number the printer is not configured, I applied do you have a solution?  It remains for me to send you my greetings of health and joy for you and your loved ones, friendships from France

HP Recommended

Hi @HALF59 ,

 

Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that I'm sending out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Take care and have a good day.
Gaya1239 – HP Support.
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