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HP Recommended
HP Officejet 5610 All-in-One Printer
Microsoft Windows 11

Trying to use my Officejet 5610 scanner on Windows 11.

Compatibility mode - FAILED

Install drivers from original disc - FAILED

Downloaded "up-to-date" driver from HP website - FAILED

Ran compatibility troubleshooter - FAILED

Contacted HP - Absolute FAIL

Any ideas gang?

4 REPLIES 4
HP Recommended

Hi @Bajaskier1

Try the driver download from the next link:

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

.dodecaedroh.gif.,.,.

@ferRX / I am a volunteer posting answers on my own time.

>> HP app replaces HP Smart

HP Recommended

Per my original post, already tried that...didn't work.

HP Recommended

HP "solutions" are useless. Here's what actually worked with my HP 5610 All-In-One:

Download VueScan https://www.hamrick.com/  - DO NOT LAUNCH IT!

Right-click on the VueScan exe file; select Preferences/Compatibility/Windows 8

Now, go back to the VueScan exe file and install it. Voila!

HP Recommended

Thank you for sharing the steps 😊 to make it work with an alternative driver from VueScan.

 

This certainly will help users with the same question in this Community. 😇

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

.dodecaedroh.gif

@ferRX / I am a volunteer posting answers on my own time.

>> HP app replaces HP Smart

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