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5740 printer wont connect to laptop

HP Recommended
officejet 5740
Microsoft Windows 10 (32-bit)

i have a new hp envy laptop ive installed printer software, every thing seems to work but the router will not take the password. it will not link up. it worked fine with my old laptop. i have macaffe virus protection, 

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HP Recommended

@mikecb2


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Did you run the wireless setup wizard on the printer to connect the printer to your network?

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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