59.FO error on HP color Laser Jet Pro MFP M477fdw

[Ed20241]

how do I fix an error on my HP laser color jet MFP M477fdw I am getting the 59.FO error

[Raj_05]

Hi @Ed20241,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The 59.F0 error on an HP Color LaserJet Pro MFP M477fdw typically indicates an issue with the printer's internal motor. This error is usually related to the ITB (Intermediate Transfer Belt) motor or a failure with the sensor.

Here's a step-by-step guide to help you troubleshoot and potentially resolve this issue.

Turn off the printer: Power off the printer and unplug it from the power source. Wait for about 30 seconds before plugging it back in and turning it on again. This can sometimes reset the internal components.

Check the ITB: Open the front cover and inspect the Intermediate Transfer Belt. Ensure it is properly seated and there are no obstructions or damage.

Inspect the ITB Drive Assembly: The 59.F0 error can be caused by issues with the ITB drive assembly. Check for any signs of wear or damage. If you are comfortable doing so, you can try reseating the ITB drive assembly.

Firmware Update: Ensure that your printer’s firmware is up to date. Visit the HP support website and download the latest firmware for your model.

Reset the Printer:

• Turn off the printer.
• Hold down the "Right Arrow" button and the "X" button simultaneously.
• Turn on the printer while holding these buttons.
• Release the buttons when the menu appears.
• Navigate to the "Administrator" menu and select "Reset."

Check for Paper Jams or Obstructions: Sometimes, paper jams or other obstructions can cause the motor to struggle, resulting in this error. Check all paper paths and remove any obstructions.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support